Sustainability Management
The tourism sector is one of the fastest growing sectors. This applies as much to size as to the degree of significance.
More and more people are travelling and people are going away more often and for longer periods. This can also have negative consequences on environmental issues. Added to this consumers are ever more critical and attach increasing value to quality and sustainability. Suncamp holidays is aware that if measures are not upheld, the environment will be permanently damaged and quality for future tourists cannot be guaranteed.
This is unacceptable to Suncamp holidays and reason enough to contribute towards a sustainable society. Suncamp holidays is aiming for a permanent improvement of sustainability standards which will be implemented step by step in all aspects of the company. Nature and the environment are two essential aspects for a successful holiday. This is particularly applicable to us as suppliers of quality camping holidays, as quite often our holidays actually take place in the middle of open countryside.
The spearhead for this sustainability policy can be split up into a number of groups.
The groups represent the core of the company processes and the life cycle of our holiday products.
General Sustainability Management
We adhere to the agreed conditions of the Dutch ANVR (General Organisation of Dutch Travel Agencies) with regard to Sustainable Tourism Businesses. The sustainability coordinator of Suncamp holidays is currently in possession of a valid Travelife certificate. Suncamp holidays has a mission statement, a declaration of sustainability intent, an action plan; and on the basis of this planning we are able to implement the intended sustainability activities within the allocated period. Suncamp holidays reports back to the ANVR every two years in order to continue holding the industry related Travelife certificate.
Suncamp holidays will not offer any travel product or indulge in activities that disadvantage, damage, disturb, deplete or fatally injure people, animals, plants, natural resources, nature or culture in a socially unacceptable manner. Nor may these products contain any elements which are in contravention of local, national or international agreements or legislation.
Internal Management
- Reduce paper consumption by at least 15% by issuing more invoices/travel documents by e-mail. The clients can specify how they wish to receive these. Re-use incorrectly printed paper in the office as scrap paper.
- Paper is separated from other waste.
- We stimulate home to work travel. A relatively high proportion of people live close to our offices in Andelst so we have implemented a cycling plan to stimulate as many people as possible to cycle to work.
- Company cars for staff are limited to Energy Class A.
- We keep our database up to date to avoid double mailings
- We keep an eye on the user-friendliness of our site to stimulate as many people as possible to book via internet.
- We use biodegradable cleaning materials.
- We inform our staff on how easily people themselves can contribute towards sustainable tourism.
- Pass on developments and attainments which relate to Sustainable Tourism Businesses to our staff.
- Internal memos are only sent by e-mail.
- We print on both sides wherever possible.
- All our apparatus (printers/copiers/monitors/computers) operates in stand-by mode.
- Staff are kept regularly informed of developments with regard to sustainable tourism and how people themselves can contribute to a sustainable business.
Product and link management
Sustainable transport:
- Suncamp holidays offers its clients route suggestions from the country of departure to the camp site using the most efficient route, in order to avoid busy cities or small villages being unnecessarily overburdened.
- We also encourage our guests at the camp sites to make use of public transport to visit local attractions or large towns in the area.
Sustainable residence:
- Preparation for including sustainability clauses in new and existing contracts with camp sites for each year.
- Encouraging camp sites in an awareness of sustainable tourism.
- Informing purchasers of the best way of achieving sustainable tourism and of bringing this to the attention of the camp site.
- Our local representatives use bicycles.
- Representatives are knowledgeable of the benefits of sustainable tourism and receive information about it.
Sustainable entertainment:
- Stimulating sustainable entertainment and making the client aware of this, with the aim of building respect for the local countryside and creating awareness.
Consumer contact:
- Creating consumer understanding and changes in behaviour with regard to sustainability.
- A policy statement is referred to on our website.
- Offer tips on our website and in travel documents on how clients can travel sustainably.
- Attention to sustainable tourism is given in our brochures and on the website.
- Articles relating to sustainable tourism and how clients can apply this themselves are included in our information folders in the Sunlodge (our own accommodation).
As a travel organisation affiliated to the Dutch ANVR we recognise the need to contribute towards Sustainable Tourism.